AI solutions
for Finance and Government

Generative AI with advanced voice capabilities to automate processes and cut costs
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SHAPED BY REAL ENTERPRISE NEEDS

AI solutions for Enterprise: automating Finance and Public Service tasks

We provide secure, compliant, and scalable AI to help regulated industries streamline operations, reduce costs, and maintain full control over sensitive data

AI for Financial Services

Enhance efficiency, automate routine tasks, and improve customer service with AI designed for banks and insurers

Optimise finance

Claims management

Smarter claims management
 

  • Automate routine claim handling and back-office processes
  • Cut processing time by 50%
  • Reduce operational load and free up staff for complex cases
See how to cut claim time

AI-powered renewals across every channel

AI-powered renewals across every channel
 

  • Streamline renewals via WhatsApp, web, and app
  • Personalise offers to boost engagement
  • Generate up to 20% more revenue through tailored cross-sells

Debt collection

Scalable, empathetic debt collection
 

  • Automate over 1 million daily interactions
  • Reduce collection costs by 50%
  • Achieve 56% repayment after a single conversation
Automate collections

Enterprise voice AI

Voice AI solutions for customer service efficiency
 

  • Handle up to 90% of routine inquiries automatically
  • Streamline customer support operations
  • Increase conversions by 35%
Transform customer service

Enterprise search

RAG/LLM-based enterprise search for financial services
 

  • Instantly find compliance-critical information
  • Search seamlessly across SharePoint, Google Drive, and internal documents
  • Improve accuracy and speed in data retrieval
Find answers fast

Employee support

AI agents for IT and HR support
 

  • Provide 24/7 assistance for HR and IT requests
  • Cut helpdesk workload by up to 50%
  • Ensure quick, reliable internal support

Customer onboarding

AI-powered onboarding and customer support
 

  • Automate up to 70% of onboarding interactions
  • Accelerate onboarding by 50%
  • Improve first-contact resolution and deliver consistent support
  • Claims management

    Claims management

    Smarter claims management
     

    • Automate routine claim handling and back-office processes
    • Cut processing time by 50%
    • Reduce operational load and free up staff for complex cases
    See how to cut claim time
  • Policy renewals

    AI-powered renewals across every channel

    AI-powered renewals across every channel
     

    • Streamline renewals via WhatsApp, web, and app
    • Personalise offers to boost engagement
    • Generate up to 20% more revenue through tailored cross-sells
  • Debt collection

    Debt collection

    Scalable, empathetic debt collection
     

    • Automate over 1 million daily interactions
    • Reduce collection costs by 50%
    • Achieve 56% repayment after a single conversation
    Automate collections
  • Enterprise voice AI

    Enterprise voice AI

    Voice AI solutions for customer service efficiency
     

    • Handle up to 90% of routine inquiries automatically
    • Streamline customer support operations
    • Increase conversions by 35%
    Transform customer service
  • Enterprise search

    Enterprise search

    RAG/LLM-based enterprise search for financial services
     

    • Instantly find compliance-critical information
    • Search seamlessly across SharePoint, Google Drive, and internal documents
    • Improve accuracy and speed in data retrieval
    Find answers fast
  • Employee support

    Employee support

    AI agents for IT and HR support
     

    • Provide 24/7 assistance for HR and IT requests
    • Cut helpdesk workload by up to 50%
    • Ensure quick, reliable internal support
  • Customer onboarding

    Customer onboarding

    AI-powered onboarding and customer support
     

    • Automate up to 70% of onboarding interactions
    • Accelerate onboarding by 50%
    • Improve first-contact resolution and deliver consistent support

AI for eGovernment

Transform digital public services with secure, citizen-centric AI. Deliver faster, transparent, and cost-efficient services across all channels

Transform services

Waiting list management

Voice AI agents for waiting list prioritisation
 

  • Call residents on therapy waiting lists
  • Collect updates in over 70% of calls
  • Flag urgent cases for faster response
See how it works

Tax & debt automation

Automated council tax and debt reminders
 

  • Send voice and text reminders to residents
  • Cut follow-up costs by up to 40%
  • Reduce admin workload by 25%
  • Ensure consistent and fair communication

Care assessments

24/7 support for carers
 

  • Provide 24/7 empathetic support for unpaid carers
  • Speed up care assessments
  • Connect people to the right local resources
Support carers 24/7

Citizen engagement

Always-on chatbots for community engagement
 

  • Answer community questions
  • Collect resident feedback and insights
  • Keep citizens informed during emergencies

Voice bots for public services

AI voice bots for FAQs and service requests
 

  • Handle general enquiries and service requests round-the-clock
  • Reduce wait times by up to 55%
  • Improve citizen satisfaction and accessibility

Document search

Intelligent document search for government
 

  • Use generative AI to navigate policies, applications, and manuals
  • Reduce manual review time
  • Speed up case resolution and staff productivity
Find documents faster
  • Waiting list management

    Waiting list management

    Voice AI agents for waiting list prioritisation
     

    • Call residents on therapy waiting lists
    • Collect updates in over 70% of calls
    • Flag urgent cases for faster response
    See how it works
  • Tax & debt automation

    Tax & debt automation

    Automated council tax and debt reminders
     

    • Send voice and text reminders to residents
    • Cut follow-up costs by up to 40%
    • Reduce admin workload by 25%
    • Ensure consistent and fair communication
  • Care assessments

    Care assessments

    24/7 support for carers
     

    • Provide 24/7 empathetic support for unpaid carers
    • Speed up care assessments
    • Connect people to the right local resources
    Support carers 24/7
  • Citizen engagement

    Citizen engagement

    Always-on chatbots for community engagement
     

    • Answer community questions
    • Collect resident feedback and insights
    • Keep citizens informed during emergencies
  • Voice bots for public services

    Voice bots for public services

    AI voice bots for FAQs and service requests
     

    • Handle general enquiries and service requests round-the-clock
    • Reduce wait times by up to 55%
    • Improve citizen satisfaction and accessibility
  • Document search

    Document search

    Intelligent document search for government
     

    • Use generative AI to navigate policies, applications, and manuals
    • Reduce manual review time
    • Speed up case resolution and staff productivity
    Find documents faster

AI Agent Platform

Build and run AI agents, from voicebots to automation tools, designed specifically for the needs of Finance and Government

Explore the platform

Incoming email automation

Smarter e-mail processing for insurers & banks

 

  • Turn unstructured emails into structured data automatically added to your CRM
  • Cut handling time by up to 40%
  • Eliminate manual re-entry errors
Automate e-mail processing

Post-call actions automation

AI agents that take over post-call tasks end-to-end

 

  • Cut post-call processing time by up to 50%
  • Improve accuracy in call summaries and workflow updates
  • Speed up response and follow-up times
Turn your calls into automated workflows

Recurring jobs automation

Automate repetitive tasks in banking & insurance

 

  • Let AI agents handle renewals, payments, reports and compliance updates automatically
  • Reduce manual effort by 35–50% across recurring processes
  • Reduce lapse rates through proactive retention
Learn more about AI agents
  • Incoming email automation

    Incoming email automation

    Smarter e-mail processing for insurers & banks

     

    • Turn unstructured emails into structured data automatically added to your CRM
    • Cut handling time by up to 40%
    • Eliminate manual re-entry errors
    Automate e-mail processing
  • Post-call actions automation

    Post-call actions automation

    AI agents that take over post-call tasks end-to-end

     

    • Cut post-call processing time by up to 50%
    • Improve accuracy in call summaries and workflow updates
    • Speed up response and follow-up times
    Turn your calls into automated workflows
  • Recurring jobs automation

    Recurring jobs automation

    Automate repetitive tasks in banking & insurance

     

    • Let AI agents handle renewals, payments, reports and compliance updates automatically
    • Reduce manual effort by 35–50% across recurring processes
    • Reduce lapse rates through proactive retention
    Learn more about AI agents

Enterprise-ready AI deployment

Deploy Tovie AI solutions on cloud or on-premises, with AWS, IBM FS, and dedicated server options

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AI that adapts to you

We adress the complexity of enterprise AI adoption with Security Compliance Proven expertise

Flexible AI solutions

Our platform works across industries and adapts to each customer’s specific needs. From voice to agentic AI, we choose the best-fit technologies and providers for every project

Faster time to value

We help you start small, validate results quickly, and scale AI adoption step by step. This way, you see measurable outcomes early instead of waiting through long implementations

Seamless integrations

Tovie AI connects easily with your existing systems, including legacy IT, and supports multiple ASR providers and third-party tools. We fit into your infrastructure instead of forcing you to change it

Customer-centric expertise

We combine deep technological knowledge with industry experience. Our team guides you through the entire journey — from defining requirements to launching and optimising real-world solutions

AI projects with full support

An expert approach to implementing AI technologies

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On-premise deployment options

We enable the use of any solution or technology in the cloud, in a hybrid setup, or on-premise

Fast hypothesis testing

Kickstart automation quickly. Pilot projects can be up and running in as little as three weeks

Tracking metrics to boost KPIs

We monitor key metrics for each AI solution across all channels, helping you increase automation and drive meaningful KPI growth

Flexible pricing

We find the right balance between cost, speed, and quality, delivering solutions that fit your budget without compromising results

Turnkey customisation of ready-made solutions

We create successful turnkey cases based on the best industry practices. We assemble a project team, gather requirements, and launch a pilot

Tailored, industry-specific AI

Tovie AI offers AI for finance and AI solutions for government that help banks, insurers, and councils automate up to 80% of routine tasks. Our platform delivers the best AI for finance operations: from claims processing, renewals, and debt collection to council tax management, waiting list prioritisation, and citizen outreach. With AI for accounting and finance, AI for risk management in finance, and AI agents for finance professionals, we support AI transformation for finance teams and free staff to focus on high-value decisions.

For public services, we provide AI-powered solutions for government that make AI in the government practical and scalable. Councils use our tools for waiting list management, automated council tax and debt reminders, 24/7 support for carers, and AI bots for community engagement. Our government AI solutions also include AI-powered voice bots for FAQs, intelligent document search for case workers, and children’s services support, giving citizens faster responses and improving resource allocation.

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AI that solves real business challenges

Instead of long, drawn-out implementations, we start with a quick AI assessment: we gather your requirements, adapt the solution to your needs, run a pilot, and show clear, measurable results

Request an AI assessment
ai agent platform

Tovie Platform for full-stack business process orchestration

Purpose-built AI agents with flexible ASR/TTS integrations and seamless connection to your existing systems

Explore the platform 
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What our customers say

Public Services

Violina Harpar

Manager at Richmond & Wandsworth Councils

The pilot demonstrates that AI can significantly improve the communication process, including how information is collected, updated and streamlined for review by skilled staff.

Read the full story
Nuclear Power

Olivia White

PCM, Bradwell B

The chatbot has been an engaging and eye-catching way to encourage website visitors to explore the project information. The monthly summary reports allow the project team to understand what our visitors are interested in, allowing us to tailor future communications to them.

Read the full story
Learned Societies / Charities

John Pottle

RIN Director

The first benefit we are seeing from Tovie AI’s implementation is more insights into what our website visitors are looking for. The implementation was hassle-free and Tovie AI has integrated easily into our existing front-end and back-end systems.

Read the full story
retail

Camila Balegre

Founder of Jardim Exótico

Tovie tools make a difference for retailers in e-commerce. It is efficient, easy to handle, and provide a part of the service, ensuring that the customer does not leave a home page with doubts.

Read the full story 
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Ranked among the UK’s top AI firms

Tovie AI is proud to be featured in the UK’s leading AI company rankings, recognising our expertise in delivering advanced voice and text AI solutions that help businesses grow and enhance customer experiences

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Partnering with industry leaders

Digital services and consulting

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IBM Cloud for Financial Services validation for Tovie AI

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Conversational AI solutions

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Partner with us to expand your business opportunities

Discover opportunities

Tovie AI in the spotlight

SEE WHAT THE MEDIA IS SAYING ABOUT US

Successful AI pilot at two councils reduces administrative work that OTs need to perform

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Tovie AI joins forces with Basket Brigade UK to revolutionise community support

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Tips to Ensure Service Reps Can Access the Info They Need

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