Voice agents that clear the call queues your team can't get to

  • Outbound, inbound and collections on Tovie's own platform
  • Live with UK councils, proven with global companies
  • Enterprise-grade compliance at mid-market speed and cost

The first conversational AI platform validated on IBM Cloud for Financial Services

LIVE CALL OUTBOUND 00:12
AAGENT
Hi, I'm calling about your car insurance renewal - is now a good time?
CCUSTOMER
Can I add breakdown cover?
AAGENT
Of course - £4 a month. I'll add it and renew now.
Speaking…Handled in full · 0 transfers
Resolved - renewed, breakdown cover added
Trusted in regulated, high-volume operations
London Borough of Richmond upon Thames Wandsworth Council BNP Paribas Cardif Medacta International University of Lincoln Royal Institute of Navigation Bradwell B Kodland Yo Mobile

Results you can count

74%
of calls gathered what was needed
Richmond & Wandsworth, OT waiting list
66%
of interactions automated
BNP Paribas Cardif
$9m
saved over two years in production
BNP Paribas Cardif

The same voice agents,
pointed at your queue

One platform underneath - what changes is the queue it clears

74%
of calls gathered what was needed

Councils and public services

Waiting-list outreach, carer assessments and telecare switchover check-ins - live in adult social care at Richmond & Wandsworth Councils

See the council work
66%
of interactions automated at BNP Paribas Cardif

Financial services and insurance

Claims, renewals and customer service for insurers and banks - validated for IBM Cloud for Financial Services, so it survives procurement

See the financial services work
24/7
outbound and inbound, round the clock

Contact centres and outbound

Outbound campaigns, reminders and follow-ups, inbound triage - an AI call bot that carries the call from hello to resolved

See what the agents handle
56%
of debts recovered after a single call

Collections and recoveries

Arrears calls that agree a payment plan on the call and update the CRM on their own - including Recobra, our collections product

See the collections work

What a call actually sounds like

Two calls, end to end - no menus, no hold music

01

Takes the action on the call - renewals, payments, bookings agreed there and then

02

Hands to a person the moment someone asks - the agent escalates, it does not gatekeep

03

Writes the outcome back, so your team sees every conversation

LIVE CALL OUTBOUND 00:31
AAGENT
Hi, I'm calling about your car insurance renewal - is now a good time?
CCUSTOMER
Yes, go ahead.
AAGENT
Same cover as last year is £312. Shall I renew it, or would you like to go through it first?
CCUSTOMER
Can I add breakdown cover?
AAGENT
Of course - £4 a month. I'll add it and renew now.
CCUSTOMER
Perfect, thanks.
Speaking…Handled in full · 0 transfers
Resolved - renewed, breakdown cover added

Our own platform, not a wrapper

Chat, voice and actions on one stack we build and run ourselves - so nothing breaks when a third-party API changes its mind

platform.tovie.ai
Tovie Agent Platform analytics - topics, automation rate and cost measured on production traffic
live analytics on real traffic

Design the call as a flow, not a script

Route between specialised agents, call your tools and APIs, and ship straight to production

See every conversation

Topics, automation rate, sentiment and cost, measured on real traffic from the calls your agents take

Runs inside your estate

Cloud or fully on-premise, with your models or ours - and a human on the line whenever a call needs one

See the platform

Compliance that survives procurement

Your information governance colleagues will ask first. This is the answer, in writing

The first conversational AI platform validated on IBM Cloud for Financial Services

IBM Cloud for Financial Services Validated
IBM Cloud for Financial Services
Validated for regulated financial workloads
SOC 2 Type 1
SOC 2 Type 1
Independently audited security controls
Cyber Essentials Plus
Cyber Essentials Plus
UK government-backed security standard
GDPR compliant
GDPR
UK and EU data protection

UK data residency, or fully on-premise inside your own estate - your data never has to leave the building

Security and governance

Proof, from live deployments

The first benefit we are seeing from Tovie AI's implementation is more insights into what our website visitors are looking for. The implementation was hassle-free and Tovie AI has integrated easily into our existing front-end and back-end systems

Director
Royal Institute of Navigation
BNP Paribas Cardif

BNP Paribas Cardif

Voice agents in an insurer's contact centre · 66% automated

Read the Cardif story
Richmond and Wandsworth Councils

Richmond & Wandsworth Councils

Voice agents in adult social care · live at two councils

Read the Richmond & Wandsworth story
Kodland

Kodland

Contact centre bot for an edtech

Read the Kodland story
All success stories

Start with one queue

Pick the list that hurts most. We'll show you what it looks like handled - with the numbers from Richmond and Cardif, and what a pilot would cost for a queue your size

01

Pick the queue

The list that hurts most - arrears, a waiting list, renewals

02

Connect

Your telephony and CRM - cloud, or on-premise in your estate

03

Agents take the calls

You watch every conversation, live

04

Count the results

Measured numbers on your queue - then you decide

And if you outgrow the product, the same team builds custom on the same platform - no migration, no new vendor

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We appreciate you contacting Tovie AI and will get back to you as soon as we can.

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Thank you for reaching out!

We appreciate you contacting Tovie AI and will get back to you as soon as we can.

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