The University of Lincoln embarked on a consulting project with Tovie AI to unlock the potential of conversational AI within their organisation.
The project involved conducting workshops with stakeholders, examining their systems and available APIs, exploring use cases, and compiling a business case that highlighted key areas where the technology could be useful. The consulting work focused on assessing the University's AI readiness, considering factors such as data availability, value proposition, system capabilities, and infrastructure. The project aimed to help the university understand if they were ready to adopt the technology and make informed decisions about its implementation.
The project resulted in the identification of multiple use cases across the university, detailed business cases, and strategic investment decisions for the following year. The approach taken in the project was user-centric, identifying pain points and inefficiencies within the university's operations and then finding suitable technology solutions to address them.
Armed with strategic insights, the University of Lincoln made informed investments for the coming year and positioned itself at the forefront of innovation.