Smart. Scalable. Streamlined
Add any necessary functionality to Tovie AI Bank Assistant to meet your business needs
Enable automatic callbacks
Automated call-back solution is perfect for those who want to offer exceptional customer service, but are not ready for full-scale automation.
Telephony-based virtual banking assistant that intercepts incoming customer calls and schedules a call-back with the next available agent by supplying the customer with available times.
This solution focuses on reducing average handling time and customer wait times by scheduling customer calls when agents have availability and arming them with context about a particular customer’s query/issue before they call back.
Flexible APIs mean the solution can be integrated with any existing booking software used by the agents should the APIs be available.