Voice Bots for Small Business: Customer Service, Call Centre & More

Challenge

Your small or medium-sized business needs to handle more customer calls without overspending

Our approach

Voice bots for small businesses can manage thousands of personalised calls: booking appointments, renewing subscriptions, and more

Impact

Cut missed calls by 80% and save 5+ hours a week with call and task automation

Why choose our AI-powered voice bots for small business?

Effortless automation

Reconnect with inactive customers or members
Send personalised promotional calls and seasonal offers
Schedule and remind about appointments automatically
Upsell and cross-sell services or products
Collect feedback and run quick surveys

Adaptive technology

Multi-intent recognition for natural conversations
Seamless human agent handoff when needed
Compliance-built communication for peace of mind
Custom voice personality to match your brand
Advanced IVR (interactive voice response) capabilities

Unbeatable value

From just €99/month
No complex IT setup required
Tailored for SMBs across industries

25%

lower repeat calls

55%

savings from automating routine finance inquiries

75%

of SMBs are at least experimenting with AI

80%

of routine interactions
can be automated with voice AI

22%

of SMBs use AI voice assistants

20%

faster call handling

Use cases for SMBs where voice bots shine

Customer service enhancement
- Customer service bot improves responses to common inquiries, freeing up human agents for more complex issues
- Virtual receptionist offers 24/7 assistance, ensuring every customer call is attended to
Sales and marketing optimisation
- Call centre automation enhances operations by managing initial customer interactions and routing calls effectively
- Upselling and cross-selling suggest additional products or services during customer interactions
- Reengagement campaigns reach out to former customers with personalised offers to reignite interest
Operational efficiency
- Answer phone system manages incoming calls and directs them to the right department or individual
- The SMB AI voice assistant handles appointment booking, letting customers schedule meetings on their own
- Follow-up lists automate follow-up calls to ensure client satisfaction and gather feedback
Data management and recovery

Cleaning the data involves contacting and updating information on inactive or ‘dead’ accounts to maintain a clean database
Customer retention and engagement

Reengagement strategies employ AI powered voice bots to proactively reach out to customers with new offers or updates, keeping them connected with your brand

Customer service bot improves responses to common inquiries, freeing up human agents for more complex issues
Virtual receptionist offers 24/7 assistance, ensuring every customer call is attended to

Call centre automation enhances operations by managing initial customer interactions and routing calls effectively
Upselling and cross-selling suggest additional products or services during customer interactions
Reengagement campaigns reach out to former customers with personalised offers to reignite interest

Answer phone system manages incoming calls and directs them to the right department or individual
The SMB AI voice assistant handles appointment booking, letting customers schedule meetings on their own
Follow-up lists automate follow-up calls to ensure client satisfaction and gather feedback

Cleaning the data involves contacting and updating information on inactive or ‘dead’ accounts to maintain a clean database

Reengagement strategies employ AI powered voice bots to proactively reach out to customers with new offers or updates, keeping them connected with your brand

How our AI voice agent for small business works

Quick setup

Customised in days
not months

Easy integration

Works with your existing systems (CSV, Google Sheets, basic or advanced CRM)

Continuous learning

AI improves
with every call

Advanced IVR

Route calls efficiently
and provide self-service options

Intelligent interactions

Handles complex customer responses
and recognises multiple intents

AI voice assistant development and integrations

Cloud-based, scalable architecture for reliability and security

Seamless SIP trunk connection

GDPR and data protection handling

Custom dashboards and analytics for actionable insights

Integration-ready with popular CRMs and telephony systems

White-label options for agencies and partners

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Ready to transform your customer engagement?

Talk to us today! Discover how our AI-powered voice bots can
revolutionise your business communication

FAQs

How quickly can I get started?

Most businesses are up and running within one to three weeks, including setup and customisation.

Do I need technical expertise to use the generative AI voice bot?

No technical skills are required. Our team manages the entire setup and provides ongoing support.

Can the AI voice bot handle multiple types of customer requests?

Absolutely. Our conversational AI voice bot recognises and responds to a wide range of customer intents, from appointment bookings to payment queries.

Is the solution secure and GDPR compliant?

Yes, data privacy and security are our top priorities. All interactions are GDPR compliant and securely processed.

Can I integrate the voice bot with my existing CRM or phone system?

Yes, we offer seamless integration with most popular CRMs and SIP trunk providers, as well as simple options like Google Sheets or CSV.

What happens if a customer needs to speak to a real person?

Our best AI bots with voice for business can instantly transfer calls to a human agent or arrange a callback, ensuring a smooth customer experience.

Does the voice bot support different languages and accents?

Our AI is trained to understand a variety of English accents and can be configured for multiple languages upon request.

How do I track the performance of my AI voice bot?

You’ll have access to detailed dashboards and analytics, showing call volumes, outcomes, and customer engagement metrics.

Are there options to customise the bot’s voice and personality?

Yes, you can choose from a range of voice profiles or request a custom voice to match your brand.

What if my business grows or my needs change?

Our flexible pricing and modular features make it easy to scale up or add new capabilities as your business evolves.

Is there a minimum contract period?

We offer flexible monthly plans with no long-term commitments required.

AI voice bots for small business: seamless automation, real business growth