AI for employee engagement and onboarding

Automate onboarding flows, give employees instant answers to HR and policy questions and cut manual HR queries by up to 70%

Challenge

Employees lose time searching for basic HR information and HR teams are flooded with repetitive requests

Our approach

We provide AI agents that integrate to your existing channels and act as smart internal assistants HR

Impact

Up to 70% of HR queries automated, faster onboarding for new hires and quicker access to internal databases with AI for employee engagement

70-75%

of HR queries automated, including PTO, payroll and policy FAQs

50%

faster time‑to‑productivity with AI for employee onboarding

How it works

1. Connect data and tools

  • Sync internal knowledge bases, policy docs, HR FAQs
  • Integrate ticketing tools, HRIS, calendar and chat platforms

2. Understand requests in natural language

  • Employees ask questions in Slack, Teams, or another channel
  • The AI employee chatbot understands intent, checks permissions, and finds the right answer or workflow

3. Resolve or route

  • For simple requests, the agent answers directly or runs an action (e.g. calculate PTO, schedule a meeting)
  • For complex or sensitive topics, it routes to the right HR owner with full context

4. Learn and improve

  • Use analytics on top questions, topics and deflection rates
  • Improve knowledge articles and workflows over time

Case example: AI onboarding assistant for new hires

Customer: Large European company with high-volume hiring
Use case: AI onboarding agent in Slack

Challenge

New hires often felt lost in the first weeks. The HR team had to:

  • Answer repeat questions in email and chat
  • Manually remind people about training and meetings
  • Track onboarding progress in spreadsheets

Results

  • 40-50% fewer repetitive questions to HR during the first month of employment
  • Faster onboarding completion, with new hires completing mandatory steps on time
  • Higher satisfaction scores in onboarding surveys
  • HR and team leads spent less time chasing people and more time on meaningful conversations

50%

fewer HR requests for routine issues

70%

reduction in manual handling with an AI HR chatbot

62%

of teams prefer an employee AI assistant for personal HR questions

Why choose Tovie AI

Tovie AI creates scalable solutions for financial services, operating globally and understanding the cultural nuances and needs of our customers

Enterprise-grade security

IBM FS validated, GDPR, SOC 2 Type 1, Cyber Essentials, PII

Purpose-built for finance

Solutions designed for claims, renewals, compliance, not generic chatbots

Seamless integrations

Tovie AI natively integrates with Salesforce, HubSpot, and SharePoint, as well as core banking APIs

Proven ROI

Up to 50% faster processes, 80% automation, millions in savings

			string(5) "image"

bool(false)
bool(false)

Enterprise-ready AI deployment

Deploy Tovie AI solutions on cloud or on-premises, with AWS, IBM FS, and dedicated server options

Tovie AI seamlessly connects to any CRM, communication channel or knowledge base

			string(5) "image"

bool(false)
bool(false)

Explore how much you can automate

Contact our team to discover the use cases that work for you

FAQs

What is generative AI employee support and how does it help HR teams?

It is an AI assistant that supports employees with day-to-day HR related questions and tasks. It sits in tools your teams already use, like chat and intranet widgets, and answers questions about policies, benefits, tools and processes. For HR teams, it deflects repetitive queries, keeps answers consistent, and frees time for higher-value work such as hiring, engagement and development.

How does AI in employee onboarding improve the first-week experience?

It gives every new hire a clear, guided path through their first days. The assistant sends daily tasks, links to key documents, reminders about intro meetings and training, and checks whether the person has joined the right groups and channels. Instead of hunting for information or waiting for someone to answer, new hires always know what to do next and feel supported from day one.

What can a conversational AI employee support agent do for my organisation?

The agent answers questions in natural language, just like a human colleague, but at scale and 24/7 which is especially important for distributed remote teams. Employees can ask about policies, tools, access, holidays or expenses, and get instant answers. The agent can also trigger simple actions, such as creating tickets, sending links, booking meetings or updating checklists. This reduces helpdesk and HR load, speeds up resolution time and improves the overall employee experience.

How does an AI onboarding agent guide new hires through their first days?

It works as a proactive onboarding companion. After authentication, the agent shares a structured plan for the first week, sends materials to read, instructions for tool setup and reminders about important meetings. It can help new hires set goals for their probation period and summarise progress at the end of onboarding. Instead of relying on manual reminders from HR or managers, the process becomes consistent and automated.

What is an employee onboarding AI chatbot and how does it work?

It is a chat or voice based assistant that leads new employees through your onboarding process. It connects to your internal knowledge base, HR systems and calendar. Using this data, it sends timely messages, answers FAQs, checks whether required steps are completed and, if needed, schedules meetings with agendas. All conversations happen inside familiar channels like Teams, Slack, or other messenger apps.

How can AI for onboarding reduce manual HR workload?

By automating all the repeatable, predictable parts of onboarding: sending welcome information, sharing policies, reminding about training, checking group access and collecting feedback. HR no longer has to chase each new hire or answer the same questions again and again. The team can focus on more strategic work while the assistant takes care of routine communication.

What are the benefits of using AI for employee onboarding in large organisations?

For organisations with high hiring volumes, it brings consistency, speed and scalability. Every new employee gets the same clear information, in the right order, at the right time. Time-to-productivity goes down because tasks and deadlines are clear. HR and team leads spend less time on manual reminders and coordination, while new hires feel more confident and engaged.

How does an onboarding AI agent send reminders, instructions and personalised guidance?

An onboarding agent uses schedules, triggers and employee data. For example, on day one it can send login details and security steps, on day three it might remind about mandatory training, and before the end of the first month it can prompt the employee to review goals. It adapts content based on role, location or department, and can even suggest actions like “take your remaining vacation days” or “join this internal community”.

How does AI search for employee training materials work and where can it be used?

An AI search tool connects to your internal repositories, such as knowledge bases, LMS, wikis or shared drives, and indexes the content. Employees can then ask simple questions like “How do I request a laptop?” or “Is there training for our CRM?” and the assistant returns the most relevant documents or modules. This search can live inside chat tools, web widgets, or your training portal, making it easier to discover and use existing materials.

Which internal systems can an employee onboarding AI chatbot connect to?

Typical connections include HRIS platforms, employee databases, calendar systems, identity providers and knowledge bases. It can pull employee data to personalise onboarding steps, use the calendar to schedule and remind about meetings, and rely on your internal knowledge to answer FAQs with company-specific details. Integration with messengers and collaboration platforms allows it to work where employees already communicate.

Can an AI chatbot for HR operate in Slack, Teams or messenger apps?

Yes. It can be deployed directly into collaboration tools like Microsoft Teams and Slack, as well as messenger apps or a web widget on your intranet. This lets employees interact with it in the same place they chat with colleagues, instead of forcing them to switch to a separate system.

How does a chatbot for HR department ensure accuracy and compliance using RAG and internal knowledge bases?

An AI search chatbot does not invent answers. Instead, it retrieves relevant content from your internal documents and knowledge bases, then generates responses grounded in that content. This approach keeps answers aligned with current policies and procedures. You can also control which sources the assistant uses and who can access what, so sensitive information stays protected and compliant with your internal rules.

What business outcomes can we expect from deploying AI in employee onboarding and support?

You can expect fewer repetitive tickets for HR and IT, faster responses to everyday questions, and a smoother onboarding journey for new hires. Time-to-productivity improves because employees know what to do and when. HR and managers gain back time for strategic tasks, while employees feel more supported and informed, which helps with engagement and retention.

Get a demo

Please tell us about yourself and we’ll get back as soon as we can.

Name

Business email

Please enter a valid work email address!

Work phone

Company name

Message

Contact Us

Please, fill in the form and we will contact you shortly.

Name

Business email

Please enter a valid work email address!

Work phone

Company name

Message

Thank you for reaching out!

We appreciate you contacting Tovie AI and will get back to you as soon as we can.

Obrigado por estender a mão!

Agradecemos o seu contato e entraremos em contato o mais rápido possível.

Thank you for reaching out!

We appreciate you contacting Tovie AI and will get back to you as soon as we can.

All set!

Our voice assistant will give you a quick call to start the demo.