Automate customer interactions and scale employee expertise with chatbots
Go for cost-effective customer service, faster response times and easier business transactions
Challenge
Customers expect 24/7 availability, fast response times, and omnichannel service
Solution
Сhatbots reduce wait times, resolve queries, and lower costs
Results
Lower churn, higher conversion, and user satisfaction rates
Create a compelling user experience and transform messages into actions
Facebook Messenger
Telegram
Viber
Slack
Microsoft Teams
ZenDesk
Salesforce
91%
of consumers want real-time assistance
50%
of users don’t care if they deal with humans or AI bots
59%
of businesses use chatbots to deliver answers faster
88%
is the average satisfaction rate of bot-only chats
How do chatbots benefit businesses?
Business-to-customer interactions
Contact Centers, Marketing, Sales, Customer Care
Save time
Reduce costs
Collect feedback
Improve engagement
Interact across channels
Expand the customer base
Qualify leads
Scale to global markets
Internal communication
Human Resources, IT Support, Administrative Departments
Assign tasks
Report issues
Automate HR tasks
Onboard and train employees
Schedule requests

Increase customers' and agents’ satisfaction with Conversational AI automation
Cost-effective
Reduce operational cost and staff support hours by empowering self-service and self-discovery
Insightful
Get rich analytical insight into prospect behaviour and questions to optimise user journey
Efficient
Grow conversion rates and increase user engagement with Conversational AI
Smart
AI-powered virtual assistants use NLP and can understand natural language - even with mistakes and typos
Technologies that make the virtual assistant stand out
- Built-in NLU core for natural language understanding
- ASR/TTS technology (Automatic speech recognition/
Text-to-Speech) - Prebuilt user behavior patterns
- API connectivity