Automate customer interactions and scale employee expertise with chatbots

Using chatbots, businesses can automate repetitive and time-specific tasks. This allows human agents to focus on other tasks and prevents customers from waiting

Сhatbots help businesses scale employee expertise to thousands of simultaneous conversations. Able to respond within seconds, they decrease user acquisition costs and reduce issues caused by human errors

AI bots can initiate conversations and monitor how customers use websites and landing pages. The information gathered enables businesses to offer specific incentives, answer future questions, and help users navigate websites

Chatbots make customer engagement more interactive. They open a communication channel where users can engage without the stress of interacting with another person

Using chatbots, businesses can automate repetitive and time-specific tasks. This allows human agents to focus on other tasks and prevents customers from waiting

Chatbots can improve lead generation, qualification and nurturing: they ask questions throughout the user journey and provide information that will convert prospects into leads

Chatbots help sales teams determine a lead's qualifications using key performance indicators, such as budget, timeline and resources. This can prevent companies from wasting time on unqualified leads and time-consuming customers

Chatbots can solve customer concerns and queries in multiple languages. Their 24/7 access enables customers to use them regardless of time or time zone

Сertain tasks require multi-member team contributions. With a chatbot, there’s no need to contact each employee individually: virtual agents can ask for confirmation instantly

Businesses leverage AI bots to process and share health and safety information through chatbots. Chatbots can collect accident reports and maintenance requests on the spot, along with photos and other pertinent details

Сhatbots prove useful in HR operations: from announcing new hires, departures, or leadership changes to engaging the workforce in the talent acquisition process

Use chatbots to share onboarding materials, company messaging documents, and updated policies with new hires. AI assistants can also measure how well employees recall information learned from training sessions

Automating workforce shift management is easier with chatbots. An AI bot can take over time off requests, shift trades, and schedule changes 24/7/365, regardless of whether management is on duty