Among the most frequently asked questions we receive are, ‘How can we use generative AI for our company? And how should we organise for GenAI?’
We present Tovie Data Agent, our cutting-edge AI chatbot solution, to address these questions.
Tovie Data Agent is an AI-powered data search tool crafted for interactive, chat-like communication with your company’s data. It empowers enterprises and SMBs dealing with extensive data volumes to deploy AI-powered document search bots and fully leverage the capabilities of generative AI within their datasets.
This AI chatbot seamlessly integrates with vast datasets and ensures swift and straightforward access to internal information. Data Agent streamlines the data retrieval process, delivering accurate results in real time.
While Tovie Data Agent may appear similar to a traditional FAQ bot, a significant distinction sets them apart. Data Agent is an AI-powered bot that applies context, offering personalised answers to every query.
You can upload your dataset, be it web links, Google Drive, Dropbox, SharePoint, or leading CRMs and instantly get tailored, insightful, and precise responses in natural language.
Using Data Agent, you can seamlessly integrate dynamic information, including user details and specific application page details.
Get deep, contextually correct responses that go beyond simple keyword matches. It’s akin to talking with your personalised AI chatbot, much like ChatGPT, but with the added advantage of understanding your company’s data and context.
Main Benefits: How Data Agent Can Transform Your Business
Discover the advantages of accessing accurate data in real time and its impact on business decision-making.
Issue:
Consider complex databases where data exists in various formats and channels, stored in isolated systems or departments, posing a challenge for access, integration and analysis. Employees may lose productivity searching through extensive datasets for specific information.
Solution:
Data Agent provides a rapid and straightforward solution to this issue, enabling quick and easy access to information within the organisation’s infrastructure. Authorised employees can now seamlessly retrieve data through a natural language interface.
Through a simple search function, staff members can chat with the AI to retrieve necessary data from various documents within the organisation. This eliminates the need for manual search and requests for information from internal experts or explanations for complex technical concepts.
Issue:
Organisations often face difficulties integrating data from diverse sources and formats. It can lead to hindered data analysis, increased time, and higher costs.
Solution:
Leverage the capabilities of Data Agent for seamless document search. Regardless of the format—PDFs, spreadsheets, or other file types—this AI search bot is designed to extract, index, and summarise information, ensuring easy access.
This AI search bot is versatile, working seamlessly across all data types and sources:
- Knowledge base, product documentation, internal wikis
- Domain-specific web content
- Conversations, meeting notes, feedback from customers
- CRMs, PDFs, DocX, etc.
- MP3 audio files
Using this new AI chatbot, you can search for keywords, phrases, or concepts, yielding precise results across your entire database.
Imagine creating a ChatGPT bot with your data and launching it instantly across channels. Whether it’s a textbot, voicebot, omni-channel chatbot, or IVA, this AI search bot seamlessly integrates across various channels important for your organisation.
3. Data security and privacy
Issue:
Businesses have concerns about the security and privacy of sensitive information, especially in industries with strict regulatory requirements. They may face legal and financial risks, data misuse, lack of data consistency, and regulatory non-compliance.
Solution:
When it comes to company data, our focus is on security. Data Agent employs robust encryption and adheres to data privacy laws.
However, security levels may vary among providers. We use Data Masking technology during AI model training to ensure top-tier privacy and security for your data. It is a crucial method to safeguard sensitive information, uphold data privacy, ensure integrity, and prevent potential security breaches.
With Data Agent, you can grant access solely to authorised staff members to control who can search and access sensitive information.
Moreover, Data Agent is designed to avoid hallucinations and misleading content. It strictly delivers responses based on your organisation’s existing data and ensures factual and relevant information to prevent potential issues.
Issue:
Facing deployment challenges for data query solutions is a common issue.
Solution:
Data Agent provides a straightforward implementation and integration process. The current version can be applied through a website/app widget, API, Slack, and Microsoft Teams.
With minimal setup and configuration, you can swiftly deploy Data Agent, ready to enhance and streamline your document search processes. Further customisation is possible by fine-tuning it with additional data models and rules, including but not limited to Claude Anthropic, Google PaLM, GPT-3.5, GPT-3.5 Turbo, GPT-4, LLaMA, and others.
Incorporating Data Agent into your company’s workflow transforms how information is searched and accessed across various industries and use cases, such as legal, finance, healthcare, HR, and beyond.
With quick access, easy searches, reliable answers, and increased productivity, Data Agent becomes a helpful tool for organisations dealing with large datasets.
Data Agent helps employees access data without technical expertise, saving time and effort. It also helps bring together data sources and makes searching for data easier across the organisation.
Interested in a better data search for your company?